Shipping & Return Policy

Store Currency

All our prices are in US dollars.

Shipping & Return Policy

Please allow 1-2 business days to process your order. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method and your shipment's destination.

When your order has been shipped, we will send you an e-mail with your tracking number and a link to track it online.

Shipping to USA 

BERTIGO offers free shipping on all United States orders placed on our website, with no minimum order sizes or special exceptions.

International Shipping and Canada

Any order being shipped to a destination outside of the United States may be subject to incremental import duties and taxes. Please be aware that shipping charges do not include international taxes or duties.

Some items sold on bertigo.com may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.

If you have any questions concerning your order and you currently live outside of the United States or Canada, you may contact us via e-mail: shop@bertigo.com

Returns

FREE Returns And Exchanges to United States and Canada Customers Only.

No return or exchange on products sold in the SALE SECTION.

BERTIGO offers a standard 5 day return policy.

Before returning, please contact us at returns@bertigo.com for an RA number with the reason of the return. Products that are returned to us without prior authorization won’t be refunded.

Make sure the items are in the same condition you received them in, with all tags still attached and in their original packaging on one single shipment. Products that belong to the same order must be returned to us at the same time.

Once we receive your return, we will issue you a credit in your original form of payment. Please allow 7-14 business days to process your return. Your credit card will show the credit in one to two billing cycles.

International Returns And Exchanges

International destinations are final sale. Unfortunately our Free Returns and Exchanges policy only applies to USA and Canada customers at the moment.

To Contact Us

By email: shop@bertigo.com

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